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Terms of Service

Effective Date: 18 June 2026 · Last Updated: 7 July 2026

1. Acceptance of Terms

By creating an account, accessing, or using Nova Pitch (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and Relatefy Limited, a company incorporated in England and Wales.

2. Definitions

In these Terms, unless the context otherwise requires:

“AI Outputs” means any responses, recommendations, analytics, heat maps, summaries, or other content generated by the Service through artificial intelligence systems.

“Digital Twin” means the intelligent assistant powered by artificial intelligence that interacts with recipients using your uploaded materials.

“User Content” means any documents, decks, data, files, or materials you upload to the Service.

“You” or “Your” refers to the individual or entity using the Service.

3. Description of the Service

Nova Pitch enables users to upload pitch decks and supporting documents, generate secure links, and allow recipients to interact with the content through a Digital Twin. The Service supports voice and text interactions and provides analytics features.

The Service relies on artificial intelligence. You acknowledge that AI systems can produce incorrect, incomplete, or misleading outputs.

4. User Accounts and Eligibility

4.1 You must be at least 18 years of age and have the legal capacity to enter into these Terms.

4.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.3 You must provide accurate, current, and complete information when registering and keep this information updated.

5. User Content and Prohibited Uses

5.1 You retain ownership of your User Content. By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, and display it as necessary to provide and improve the Service.

5.2 You must not use the Service to upload, share, or transmit any content that:

  • Is illegal, harmful, defamatory, obscene, or infringing;
  • Promotes violence, hate, or discrimination;
  • Contains malware or malicious code;
  • Is intended to spam, scam, phish, or defraud others;
  • Involves the exploitation or abuse of minors; or
  • Violates the rights of any third party.

5.3 We reserve the right to remove any User Content and suspend or terminate accounts that violate this section, without prior notice.

6. AI Outputs, Analytics, and Disclaimers

6.1 The Service uses artificial intelligence to generate responses and analytics (including heat maps). These AI Outputs are automated and may contain errors, inaccuracies, omissions, or hallucinations.

6.2 You expressly acknowledge and agree that:

  • AI Outputs are provided “as is” and for informational purposes only.
  • We make no warranties regarding the accuracy, completeness, reliability, or suitability of any AI Output.
  • You are solely responsible for independently verifying any information before relying on it.
  • The Service is not a substitute for professional legal, financial, technical, or business advice.
  • You accept the inherent limitations and risks of artificial intelligence systems.

6.3 We strongly recommend that you and any recipients perform their own due diligence before making decisions based on any output from the Service.

6.4 To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from your reliance on any AI Output, including heat maps, analytics, or recommendations.

7. Security and Unauthorised Access

7.1 We implement reasonable technical and organisational measures to protect the Service. However, you acknowledge that no system is completely secure.

7.2 We do not guarantee that the Service will be free from unauthorised access, hacking, data breaches, or other security incidents.

7.3 To the maximum extent permitted by law, we shall not be liable for any loss or damage resulting from unauthorised access to your account or data, except where caused by our gross negligence or wilful misconduct.

8. Limitation of Liability

8.1 Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation; or
  • Any other liability that cannot be excluded or limited under applicable law.

8.2 Subject to clause 8.1, our total aggregate liability to you under these Terms shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.

8.3 Subject to clause 8.1, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

9. Indemnification

You agree to indemnify, defend, and hold harmless Relatefy Limited, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service;
  • Your User Content;
  • Any reliance on AI Outputs;
  • Your violation of these Terms; or
  • Any claim that your use of the Service infringes the rights of a third party.

10. Intellectual Property

10.1 We own all rights, title, and interest in the Service, including the Digital Twin technology, analytics features, and underlying software.

10.2 You may not reverse engineer, decompile, disassemble, or attempt to extract the underlying models, algorithms, or source code of the Service.

11. Termination and Suspension

11.1 We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or if required by law.

11.2 Upon termination, your right to use the Service will immediately cease, and we may delete your account and User Content.

12. Modifications to the Terms

We may update these Terms from time to time. We will notify you of material changes. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

14. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements relating to your use of the Service.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact

If you have any questions about these Terms, please contact us at: info@relatefy.app